Courtney Manley
Creative Director
Impactful Brand Design + Creative Strategy and Storytelling
Experience
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Mass General Brigham Health Plan | 2024 - Current
Lead design, creative strategy, production, brand standards, and art direction across all marketing channels (traditional, digital, social, events, B2B/B2C) as part of the marcomms leadership team
Directed first in-house Medicare Advantage annual member enrollment campaign, driving a 300% increase in enrollments year-over-year
Collaborates with marketing teams to develop strategies based on market trends and consumer insights for maximum impact
Manages a team of three, support internal design training, ensure Center for Medicare & Medicaid Service’s (CMS) 508 compliance, and conduct annual performance reviews for career development
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Reform Alliance | 2023 - 2024
Oversaw design, creative strategy, production, brand standards, and art direction across all marketing channels (traditional, digital, social, events, and experiential)
Led cross-functional team to create video and photo content for impactful brand storytelling
Directed creative and event asset design for Casino Night fundraiser, raising $24M in donations
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Interwell Health (formerly Cricket Health) | 2021 - 2023
Led brand creation and creative strategy for Interwell Health
Managed end-to-end creative strategy for multi-channel B2B and B2C campaigns
Directed a new creative strategy for a B2C brand awarenes campaign which achieved a 500% improvement in direct mail enrollments and 300% growth in email enrollments
Collaborated with health plan and provider partners on co-branded marketing initiatives
Managed a team of five, fostering growth and supporting internal training
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Planned Parenthood | 2018 - 2021
Led creative strategy for a $200M+ capital campaign and multiple $25M+ electoral campaigns over two presidential and six state election cycles
Directed creative design solutions to achieve fundraising goals for nonprofit healthcare and advocacy organizations, across evolving brand identities
Directed the the branding, and production design for events, donor conferences, and the Centennial fundraising gala
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Planned Parenthood | 2016 - 2018
Designed creative for two pioneering fundraising initiatives expected to generate $610M+ in revenue from principal and major gifts, plus current and future bequests
Produced print, digital collateral, including case statements, marketing materials, videos, and websites
Designed the branding and collateral for fundraising events, donor conferences, and Centennial fundraising gala
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TIGER 21 | 2013 - 2016
Managed all aspects of web design, digital marketing, and marketing design while upholding brand identity
Created all design collateral for meetings, special events, and conferences
Provided creative direction and project management on web development, web app design, and marketing initiative
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LiveTechnology | 2010 - 2012
Designed marketing ad automation solutions for large corporate accounts including Bank of America and Merrill Lynch
Created product interfaces and workflows for client solutions
Worked closely with a cross-functional team that includes developers and account managers
Education
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Savannah College of Art & Design
2016
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SUNY New Paltz
2010